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Terms of Service

Last updated: July 8, 2026.

1. About these Terms

These Terms of Service ("Terms") govern your access to and use of the websites, applications, dashboards, and related services (together, the "Service") operated by INFLUENCER CAMP S.R.L. ("Influencer Camp", "we", "us", or "our"), with registered office at Via Giovanni Pascoli 10, Dello (BS), Italy, VAT number 04580410985, contact address privacy@influencer.camp. By creating an account or using the Service you agree to be bound by these Terms.

2. Eligibility

You must be at least 16 years old (or the age of digital consent in your country of residence, if higher) to use the Service. If you are using the Service on behalf of a company or other legal entity, you confirm that you are authorised to bind that entity to these Terms.

3. Accounts and authentication

To access most parts of the Service you need to create an account. You can register with an email and password or sign in via supported third-party providers (currently Google, Microsoft, Apple, and Discord). You are responsible for the security of your credentials and for any activity carried out under your account. You must notify us promptly if you suspect that your account has been compromised.

4. The Service

The Service helps you and your team connect, monitor, and analyse data from third-party platforms (for example Twitch, Instagram, TikTok, YouTube) that you choose to authorise. We provide the Service "as is" and may add, modify, or discontinue features at any time. Where changes are material we will give reasonable notice.

5. Third-party platforms

The Service relies on data and APIs provided by third parties (the "Third-Party Platforms"). Your use of those services is governed by their own terms. We have no control over the availability, accuracy, or behaviour of Third-Party Platforms, and we are not responsible for any change, limitation, suspension, or termination of access caused by them. You authorise us to connect to those platforms on your behalf using the credentials and scopes you grant.

6. Acceptable use

You agree not to, and not to allow any third party to:

  • use the Service in violation of any applicable law or regulation;
  • upload, post, or otherwise transmit content that is illegal, infringing, defamatory, or harmful to others;
  • circumvent or attempt to circumvent rate limits, access controls, or platform restrictions;
  • reverse engineer, decompile, or attempt to extract source code from the Service, except to the extent expressly permitted by mandatory law;
  • use the Service to send unsolicited communications, run mass automated scraping outside the supported features, or otherwise interfere with the operation of the Service or any Third-Party Platform;
  • resell or sublicense the Service without our prior written consent.

7. Paid features

Some features of the Service may be offered as paid plans. Prices, billing cycles, and applicable taxes will be shown at the point of purchase. Unless required by law, fees are non-refundable once a billing period has started. We may change pricing on prospective renewals with reasonable notice.

8. Intellectual property

The Service, including its software, design, text, graphics, and trademarks, is owned by Influencer Camp or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during the term of your account.

You retain all rights in the content you submit to the Service ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and display Your Content solely as needed to operate and improve the Service for you and your team.

9. Confidentiality

Each party agrees to protect the other party's confidential information with at least the same level of care it uses for its own confidential information, and to use it only for the purposes of these Terms.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any data it returns is accurate or current. Nothing in these Terms limits any consumer rights you have under mandatory law.

In particular, the metrics shown by the Service (e.g. followers, views, growth rates) are estimates produced using an industry-aligned methodology and based on data provided by Third-Party Platforms. We do not warrant the exact numerical accuracy of such metrics. For details on how data is collected and processed, please refer to our Methodology page.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability under or in connection with these Terms (whether in contract, tort, or otherwise) shall not exceed the fees you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or EUR 100 if no fees have been paid. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, wilful misconduct, or death or personal injury caused by negligence.

12. Indemnity

You agree to indemnify and hold us harmless against any third-party claims, damages, and costs (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of the Service.

13. Suspension and termination

You may close your account at any time from the account settings or by contacting us. We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or if continued provision would expose us or other users to material risk. Where reasonable under the circumstances we will give you advance notice and a chance to cure.

Upon termination, your right to use the Service ceases and we may delete or anonymise data associated with your account in accordance with our Privacy Policy and applicable law.

14. Changes to the Terms

We may update these Terms from time to time. When changes are material we will notify you in advance, for example by email or through a notice in the Service. Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms.

15. Governing law and venue

These Terms are governed by the laws of Italy, without regard to its conflict-of-laws rules. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the place of our registered office, except where consumer protection laws provide for a different mandatory venue.

16. Contact

Questions about these Terms can be sent to privacy@influencer.camp.